Software Testing. Insurance Domain. Guidewire Product Suite.

Guidewire Product Suite Overview

• Guidewire is a product suite aiming at the property and casualty insurance markets. It has full support for insurance operations, policy administrations, billing, claims management and underwriting.

• Guidewire is far more sophisticated, feature-rich and modern in comparison to legacy systems used in-house by insurance companies.

• Guidewire suite of applications helps insurers achieve growth and change according to market situations. Guidewire products can be deployed over the cloud or on-premises.

• The Guidewire insurance platform comprises core operations, data, analytics and digital engagement. Guidewire insurance suite handles transactional systems of records.

• Guidewire data and analytics products help insurers make efficient use of data to gain insights into trends. Guidewire digital portals comprise digital sales, service and claims management.

• InsuranceNow is a completely cloud-based solution.
  

Guidewire Product Suite principally consists of PolicyCenter, BillingCenter, ClaimCenter etc.

Guidewire PolicyCenter

• Guidewire PolicyCenter Guidewire PolicyCenter is an underwriting and policy management system helping the underwriters that serve the insurance agents and policyholders.

• Guidewire PolicyCenter helps insurance companies to adopt and adapt to the changes in the insurance industry with complete agility.

• Guidewire PolicyCenter helps Insurance company employees, customers and agents to streamline and optimise various operational processes and create and make amendments to new policies and products.

• Guidewire PolicyCenter helps companies to enter and operate new markets easily with complete agility. The Guidewire PolicyCenter module helps in defining the products, underwriting, quoting, renewals etc.

• Guidewire PolicyCenter can be tailored to the specific needs of the organisation, including work distribution and management and underwriting decision-making.

• Guidewire PolicyCenter includes configuring business rules, workflows, and models using various graphical tools in line with the business needs. PolicyCenter helps you to respond to future evolving business processes and regulatory changes as well.

• Guidewire PolicyCenter helps in automating low-level tasks and reducing underwriting costs by adhering to underwriting guidelines, consistently conveying appetite, and providing better service.
  

Listed below are the functionalities that I have worked last few years on Guidewire PolicyCenter

· New Policy Submission, Issuance

· Policy Transactions, i.e., Policy Change, Renewal, Cancellation etc...

· Customising PolicyCenter Application

· Implementing Policy Configuration Changes

· Integration with third-party APIs

· Policy Product Model changes

· Policy Rating Engine Integration

Guidewire ClaimCenter

• Guidewire ClaimCenter is an end-to-end claims life cycle management system within compensation insurance. ClaimCenter enables insurance companies to assign claims.

• Guidewire ClaimCenter is a comprehensive claims life cycle management system used by insurance companies to assign and settle claims and helps in swift service for the policyholders.

• Guidewire ClaimCenter is an integrated operational reporting tool with advanced settlement processes.

• Guidewire ClaimCenter helps the organisation's personnel and management team to improve their productivity and has excellent integration capabilities with third-party applications and various legacy platforms.

• Guidewire ClaimCenter helps in reducing indemnity costs, increasing business agility.

• Listed below are the functionalities that I have worked last few years on Guidewire ClaimCenter

• Guidewire ClaimCenter FNOL First Notice of Loss

• Guidewire ClaimCenter Incidents, Reserve, Exposure

• Guidewire ClaimCenter Recovery Reserve Transactions

• Guidewire ClaimCenter Claim Subrogation, Claim Salvage Business

• Guidewire ClaimCenter Cheque Payments and Transactions

• Guidewire ClaimCenter LOB Typelists, Configuring new LOB lines of businesses

• Guidewire ClaimCenter Contact Roles and Validations
  

Guidewire BillingCenter

Guidewire BillingCenter is a web-based billing system that coordinates executes, records and tracks receivables transactions for Property and Casualty and worker's compensation carriers and helps insurers to realise these benefits.

• Guidewire BillingCenter Flexibility to design billing, payment, and delinquency plans that meet the needs of customers and agents

• Guidewire BillingCenter Automated billing lifecycle from initial billing instruction through collections and renewals with robust, integrated workfl­ow

• Guidewire BillingCenter Calculation of agent commissions according to defined commission plans

• Guidewire BillingCenter Automated exception handling processes via workfl­ow steps

• Guidewire BillingCenter Ability to interface with external payment systems EFT, EBPP, check writing, payroll deduction, etc.

• Guidewire BillingCenter Detailed history of account information, policy information, payments, and transactions in a single console

• Guidewire BillingCenter Validations and business rules ensure the accuracy of information.

• Guidewire BillingCenter Trouble Tickets a centralised way to manage and track open issues with policyholders

• Guidewire BillingCenter Support for account-level and policy-level billing

• Guidewire BillingCenter Support for agency bills and direct bill plans

• Guidewire BillingCenter Support for equity dating and continuous bill plans
  

Guidewire BillingCenter includes six major functional components together, supporting the end-to-end billing process. All components are built on a common software platform, providing consistent mechanisms for configuring functionality, managing security, and administering the system. Guidewire BillingCenter includes Billing Process Management, Invoice Management, Receivables Management, Delinquency Management, Collections, and Producer Management.

Listed below are the functionalities that I have worked last few years on Guidewire BillingCenter

· New Account and Policy Simulations

· Billing Lifecycle, Agency Bill, Direct Bill, List Bill

· Customising BillingCenter Application

· Implementing Billing Configuration Changes

· Billing Invoice Lifecycle, Invoices, Charges

· Billing Payment, Delinquency Plan

· BillingCenter Charges, Payments

Contributions to Guidewire Projects include

• Applications Testing

• Implementation and Support

• Insights, Data Services

• Insurance Connect Cloud Solution for P and C Insurers

• Data Migration, Data Management

• Upgrade Capability

• Application Maintenance Services

• Integration to portals that include Guidewire Portals, Agency Port, Salesforce

• Integration into the Salesforce CRM platform

Thank you so much for putting in the time to come visit the all-things-testing blog.

Best regards

all-things-testing

PS: Please write back to me if you need assistance with the Guidewire product suite. I will do my best to help you with clarifications or end-to-end understanding.